FAQ
Helpful Information
HOW DO I PLACE AN ORDER?
Reach out to us via the Chat Box, or fill up the form in the Contact Us page, and we’ll be right at you as soon as possible. For urgent orders, drop us a call at +6017-685 0805 (Alison).
WHAT ARE YOUR DELIVERY CHARGES?
We deliver to key locations in the Klang Valley at a flat rate of RM25 within a certain radius. Talk to us to find out if we deliver to your location.
HOW MANY DAYS LEAD TIME DO YOU NEED?
2 to 3 days lead is ideal. For urgent orders that require same-day delivery, you can contact me at +6017-685 0805 (Alison), and I will try to accommodate your request. For special projects, I encourage you to enquire at least a week in advance.
DO YOU HAVE A PICTORIAL CATALOGUE TO CHOOSE FROM?
No. Our work is not canned goods. Every order is tailored. No two quite the same.
WHY DO DRIED ARRANGEMENTS COST MORE THAN FRESH ONES?
It takes a lot more material to put together a dried composition, because when foliage dry up, they shrink and lose their volume. The most interesting materials are found through foraging rather than at the store. It is a long and laborious process. Sometimes you’re walking through the bushes. At times drying a single material for weeks and months before it’s good enough to use.
They will, however, last a good long while with proper care. Months and even years possibly. Though, being organic matter, they will eventually disintegrate over time — it will be a good long while before that happens and you can keep them stunning with a little bit of gentle dusting from time to time.
HOW CAN I PROLONG THE LIFE SPAN OF MY FLOWERS?
For flowers composed in floral foam (i.e.: boxed flowers), water them every other day. A good supply of water keeps flowers crisp and perky. Flowers generally do better in cool, well-ventilated conditions.
Flowers in water-filled vases or containers will require a change of water every 2-3 days. With every change, trim the stems about 2cm at a 45 degree angle. This slant allows the stems to absorb more water. Pluck away leaves that may otherwise be soaking in water as they rot quickly and dirty the water. Just like you, flowers prefer clean water.
Dried arrangements should be dusted gently from time to time. Keep them out of direct sunlight to prevent colour fading, and away from damp or humid conditions.